All Cancellation requests must be submitted to Comfyroom on Comfyroom App . 30 days prior notice is required for any cancellation of the agreement.
​A 3 Month Lock-in Period should be served before any cancellation request. (May Vary from Property to Property)
Residents are bound by the Agreement terms until the agreement cancellation has been approved in writing by Comfyroom Management.
Verbal Communication is not Valid.

Please Note: We will prorate the amount if a check-in happens after the 7th of the month but checkout is always at the end of the month- on the last day of the month. The tariff collection is always on a month-to-month basis and the full tariff for the month will be charged even if you are leaving in the middle of the month.

Deposit refund policy :

• An INR 200 fee will be deducted at the time of vacating/ leaving the room for the purpose of deep cleaning.

• Any unpaid utility/bill will be deducted from the security deposit amount and the balance amount will get refunded.

• Mode of transfer:- All refunds shall be processed via cheque or online transfer.

• It shall take up to 15 working days to process the refund after obtaining the bank account details from the tenant.​​

• If a resident fails to give any 30 days prior notice of vacating. Hence the entire amount will get forfeited.

• Booking Amount Once Paid is only cancellable within 24 Hrs.

​Comfyroom may conduct Room inspections to identify potential issues and hazards and ensure that health, safety and cleanliness standards are maintained at a high level.
Residents are expected to pass inspections and adhere to the prescribed standards. Repeated failure to pass inspections will result in charges for professional cleaners and/or removalists to return the Room to the original condition (refer to the fees and Charges Schedule).

Noise must be kept to a minimum in and around comfyroom properties between the hours of 10 pm and 8 am.
If we receive a complaint from other Residents or neighbors in the surrounding residential area about noise and anti-social behavior, disciplinary actions will be taken.

​Residents are required to maintain their Room and common areas in a clean and presentable state at all times:

• No posters or flyers are allowed to be put on windows or anywhere in common areas.

• No items including laundry and towels can be hung over the balcony/terrace/window ledge.

• Furniture provided in Rooms and shared apartments must not be moved from the area.

• Items that leave scratches, holes, or marks on the walls, ceiling, or anywhere else are not allowed to be affixed anywhere in the Room.

• Large pieces of furniture, large musical instruments, air mattresses, and other inflatable furniture are not allowed in the Room.

Any additional electrical items such as dishwashers, fridges, freezers, Tumble dryers, or washing machines are not allowed to be brought into rooms/share apartments.
Any loss or damage to Comfyroom property including carpet/floor damage by a Resident or their guests will result in charges.
If the damage is in a Resident’s Room, the Resident will be responsible for cleaning and or repair costs. If the damage is in a common area of the shared apartment it will be charged equally between the Residents responsible for the damage unless one person admits to the damage.

No guest of the opposite gender will be allowed in the rooms of the tenants/residents.
If a guest stays with the resident a fee of INR 700 will be chargeable inclusive of meals (may vary from property to property)
An Application has to be fulfilled by the resident/ Tenant at least 6 hours prior to the guest’s arrival.
A maximum stay of 4 days will be allowed.
The resident/Host will be responsible for any act of the guest.
Proper identification proof has to be submitted before guest arrival.
If a resident does not provide the ID proof the guest in that case Comfyroom is free to ask the guest to leave the premises at any given point in time.

​Smoking is not permitted any where on the property.
Any Illegal substance like drugs/ Ganjha / weed or whatsoever is stated in the governing law is strictly prohibited on the premises of Comfyroom.
Alcohol is not to be consumed in common spaces. Prior permission from the roommates is required if consuming in rooms.
Residents under the age of 25 years are prohibited from possessing or consuming alcohol.
Any instances of anti-social behavior will be investigated by Comfyroom; failure to comply may lead to disciplinary actions.

We at Comfyroom Keep try our utmost to keep a harmonious & environment across our Homes and hence

• All Residents are requested to mutually respect the rights of all Residents, contractors, and the Comfyroom team.
• Misconduct, disruptive behavior, or any act, which is deemed to be threatening or abusive, will not be tolerated.
• Disruptive behavior is any behavior that by virtue of its intensity and/or repetitiveness compromises the health, safety, and well-being of other Residents, the Comfyroom team, or third-party contractors and causes damage to Comfyroom or other Residents. Any instances of such behavior will be classed as a material breach of the Agreement and will lead to disciplinary action including termination of the Agreement.
• ​All Residents, and the Comfyroom team contractions must ensure that they do not promote or engage in behavior that is perceived to be threatening or intimidating or causes any person to fear for their personal safety and well-being. Some examples of such behavior are:
• *Harassment: Unwanted behavior that makes a person feel intimidated offended or humiliated.
• *Sexual Harassment: Unwelcome conduct of a sexual nature including an unwelcome request for sexual favors where a person is offended, humiliated, or intimidated and a reasonable person would have anticipated such offense.
• *Bullying: Unreasonable behavior directed towards an individual or a group of individuals. Bullying includes verbal abuse such as yelling, screaming, offensive language, online bullying, or physical abuse. Practices that humiliate, intimidate, or abuse also constitute bullying.
• *Cyber Bullying: Bullying that occurs through the use of technology such as the internet, mobile device, or camera.
• *Discrimination: Less favorable treatment of a person or group on the basis of their background or personal characteristic rather than individual merits.y
• Comfyroom does not tolerate any form of harassment, bullying, or discrimination based on race, sex, sexual orientation, gender identity, relationship status, age, disability, political belief, and religious belief. Any allegations of the above behavior will be treated seriously and may intimate disciplinary actions including eviction and reporting to authorities when appropriate.
• All the Residents are cautioned not to indulge in unnecessary gossip/arguments on the premises. As well as outside the premises. This affects the image of the occupants and premises.” Comfyroom As it also affects the environment of the premises.

The possession of weapons or firearms by a Resident or guest is strictly prohibited. Weapons and Firearms include but are not limited to:
Knives or swords, Batons, Daggers, Guns, Rifles, Dart Projectors, Tasers, Cross-Bows, and Slingshots.
Any Resident found to be in possession of weapons or firearms will face disciplinary actions, including termination of the Agreement and being reported to authorities.

All the Bookings can be Cancelled within 24 hours of the original booking. Post that no cancellations can be made.

All issues were reported within 7 days of move-in (verbal communication to anyone would not be sufficient). To be either Mailed or must be Communicated Via Comfyroom App.

Gambling is not permitted on the property.​ Disciplinary action may be taken against any Resident found gambling at Comfyroom.

Comfyroom reserves all rights to change any Policy regulations.